In Depth: The Business Practices Office (BPO) | Daimler > Company > Corporate Governance

The Business Practices Office (BPO)

The Business Practices Office (BPO) headquartered in Stuttgart and Farmington Hills was created in 2003 by the Audit Committee of the Supervisory Board of Daimler AG.

The BPO is responsible for receipt and documentation of complaints and information concerning suspected violations against legal regulations, internal rules, and accounting or audit requirements of Daimler. The BPO authorizes and coordinates the required internal research and investigations.

Employees, as well as third parties, can submit reports, including anonymously upon request. Confidential treatment is assured in all cases.

Duties of the Business Practices Office (BPO)

Receipt, documentation and processing coordination of complaints and information by employees or third parties concerning suspected violations of the legal regulations, including punishable conduct in particular, violations of internal rules (e.g. of the Daimler Integrity Code) or questionable accounting and auditing practices
Assurance of the possibility of anonymous reports and confidential treatment of all related information
Authorization, coordination and monitoring of investigations in connection with received complaints
Identification of training and communication requirements relevant to the BPO
Provision of professional advice on the appropriate treatment of conflicts of interest and other relevant BPO issues in connection with applications for membership in management bodies of other companies
Reporting of results and measures undertaken by the Business Practices Committee to the Audit Committee and, if applicable, reporting to the Chairman of the Board of Management

Contact Business Practices Office (Stuttgart, Germany)

Daimler AG
Business Practices Office (BPO)
HPC 0655
70546 Stuttgart
Germany
Phone: +49 711 17-96528 or
Phone: 0 800 2894643
Fax: +49 711 17-79054323
E-mail (external): BPO.Germany@daimler.com
E-mail (internal): BPO-Germany/096/NPM/EEC

Contact Business Practices Office (Farmington Hills, USA)

Daimler AG
Daimler Financial Services USA LLC
Business Practices Office (BPO)
36455 Corporate Drive
Farmington Hills, Mi 48331
USA
Phone: +1 248 957-2630 or
Phone: +1 866 493-5562
Fax: +1 248 957-2631 or
Fax: +1 866 493-5762
E-mail (external): BPO.Americas@daimler.com
E-mail (internal): BPO Americas Pool-ID